Privacy policy

Last updated: [04-02-2026]

Latitude Luxe LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or contact us for our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Company Name: Latitude Luxe LTD

Company Number: 16539433

Registered Address:

86–90 Paul Street

London

EC2A 4NE

United Kingdom

Email: support@latitudeluxeltd.co.uk

Phone: 020 8150 4760

2. Information We Collect

We collect personal information only when it is necessary to provide our services or communicate with you.

2.1 Information You Provide Directly

You may provide personal information when you:

• Make a booking or enquiry

• Contact us by email, phone, or website forms

• Subscribe to updates or request information

 

This information may include:

• Full name

• Email address

• Telephone number

• Billing and payment details

• Travel-related details relevant to your booking

2.2 Automatically Collected Information

When you visit our website, we may automatically collect limited information such as:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the website

This data is used for website functionality, security, and performance analysis.

3. How We Use Your Information

We use personal information only for legitimate business purposes, including:

• Processing and managing bookings

• Responding to enquiries and customer service requests

• Communicating important booking-related information

• Improving our website and services

• Meeting legal, regulatory, and administrative requirements

We do not use personal information for misleading, excessive, or unrelated purposes.

4. Legal Basis for Processing (UK & GDPR)

We process personal data under one or more of the following lawful bases:

• Performance of a contract (to provide requested services)

• Legitimate business interests

• Legal or regulatory obligations

• Your consent, where applicable

You may withdraw consent at any time where consent is the basis for processing.

5. Data Protection and Security

We take reasonable and appropriate measures to protect personal data from:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

Security measures include administrative, technical, and organisational safeguards. However, no method of data transmission over the internet can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected

• Comply with legal, accounting, or regulatory requirements

Once data is no longer required, it is securely deleted or anonymised.

7. Sharing of Information

We do not sell or rent personal information.

Personal data is shared only when required to:

• Complete a booking or service request

• Comply with legal or regulatory obligations

• Protect our legal rights

All data sharing is limited to what is strictly necessary.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to:

• Ensure proper website functionality

• Improve user experience

• Analyse website traffic

You can control or disable cookies through your browser settings. Disabling cookies may affect website performance.

9. Your Data Protection Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Restrict or object to certain data processing

• Request data portability, where applicable

Requests can be made by contacting us using the details provided below.

10. Third-Party Links

Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any external sites they visit.

11. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be posted on this page with a revised “Last updated” date. Continued use of our website after changes are published constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Latitude Luxe LTD

Email: support@latitudeluxeltd.co.uk

Phone: 020 8150 4760

Address: 86–90 Paul Street, London, EC2A 4NE, United Kingdom

© 2026 Latitude Luxe LTD. All rights reserved

Latitude Luxe LTD